For those of you who have not taken the Epcot experience, it is a trip well worth taken. Epcot gives you a real world experience all in one day. The shops, the buildings, the shows, and the food is all inherent to where you are. Each staff member is identified by a name tag, referencing their country of origin. As noted, only in the country of the United States, within Epcot, was a staff member representing and working, who did not have a name tag representing that country. I would say being offended may been too harsh, disappointed or dismayed may have been a better choice of words.